Introducing Felicia, our Senior Innovation Analyst
Wonder how an analyst could be part of innovation? At Knovel, our analysts don’t just work with data, they get to the bottom of end-users’ needs right from the start.

Meet Felicia, a core member of our Innovation Project Team, whose job is to uncover complex challenges and the global start-ups that are equipped to solve them. Join us for an inside look at how her user-centric philosophy drives meaningful innovation and shapes a vibrant, collaborative culture.
The Core Mission: Prioritising the “Why”
“The idea of having partners from both public and private sectors coming together, working in the same office, is something that’s refreshing to me.”
Felicia’s professional journey brought her to Knovel from a public sector background, an experience that gives her a unique perspective on solving government challenges.

But the biggest shift, and possibly the key to success in innovation, is the approach of understanding the problem before offering a solution – the foundation of her role.
“Instead of a solutions-first approach, I look into the needs first before thinking about the possibilities of how we can address a specific challenge.”
FElicia lim, senior innovation analyst
The solution-first approach focuses on the “Why”, the true pain point of the end-users, allowing Felicia (and the analysts team) to identify the right technologies and guide start-ups toward building impactful products.
Fast Pace, Full Cycle: Driving an Innovation Challenge
At Knovel, analysts aren’t siloed; they’re innovation drivers involved in the full life cycle of a project. The pace is rapid, and the impact is immediate.
Felicia experienced this firsthand almost immediately upon joining – less than a month into the role, she was to lead the scouting process for Cohort 4 of Dimension X, Hatch’s open innovation challenge.

Her work involved much more than just the initial scouting, seeing the entire process through since day one.
• Tech Scouting and Assessment: Leading the process to identify emerging trends and engage with relevant start-ups.
• Understanding Challenges: Working with teams to define the challenge itself.
• Demo Day: Witnessing the solutions developed for end-users’ needs from the start-ups that were scouted
Team-Focused, “Marathon-relay” Culture
Felicia is heartened that the team is supportive and caring. She believes that the culture of the team is like a marathon relay and every team member contributes to a significant role with unique strength. She further illustrates, “We build on each other’s progress, cheer each other on, and ensure we pass on the baton until the finishing line.”

She adds that for those looking to join the team, it is important to focus on achieving goals as a team and be curious to learn about new technologies, trends and be open to new perspectives and ideas.
More Than Just Work




Even though the Innovation Project Team is often deployed to their project office, the team ensures a vibrant culture through purposeful connection:
These bonds are real and personal. One of Felicia’s most unexpected and fun memories was organising each other’s Christmas activities for the team during the holiday period. This dedication to togetherness ensures that while the work is fast-paced, you’re always celebrated and supported.
Ready for Your Next Role?
Felicia’s journey demonstrates that working as an analyst at Knovel is about much more than data—it’s about driving change by putting end-users’ needs first, managing complex projects, and thriving in a unique, collaborative environment.

Knovel Engineering: Your Trusted AI Solutions Partner
As a fast-growing technology consulting and solution provider, Knovel Engineering can guide you through your AI journey. Our co-creation philosophy ensures that AI solutions are developed in close partnership with clients to address unique needs and challenges. With expertise spanning AI, cloud, data analytics, and emerging technologies, we offer comprehensive, end-to-end AI solutions tailored to your business goals.
Our agile and adaptive approach, proactive technology scouting, and open architecture design ensure that your AI solutions are both future-proof and scalable. By emphasising knowledge transfer, we empower your business to build its own internal AI competencies.
Partnering with Knovel Engineering allows you to confidently navigate the AI landscape, leveraging cutting-edge technologies and best practices to drive innovation, enhance efficiency, and gain a competitive edge in the modern business world.
Are you ready to join a team where curiosity and impact go hand-in-hand?
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